Legal
Privacy Policy
UniSolar Power Private Limited · Last updated 19 September 2026
This notice explains what personal data UniSolar Power Private Limited collects, why we collect it, who we share it with, and how you can withdraw your consent or raise a complaint. It is written to stand on its own and is not part of any other terms.
Who we are
UniSolar Power Private Limited
Beside Hanuman Temple, TRT 377, Vidyanagar
Hyderabad 500044, Telangana, India
We design, supply and install rooftop and ground-mounted solar systems for homes, businesses and institutions across Telangana and Andhra Pradesh. For the purposes of India's Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for the personal data described below.
Where we collect your data
- Lead forms on Facebook and Instagram. When you tap an advertisement of ours and submit the form that opens inside the app.
- Our website, unisolarpower.in — enquiry forms, campaign landing pages, the savings calculator, and site-visit requests.
- Phone, WhatsApp and email, when you contact us directly.
- The UniSolar Power – Go Solar mobile app, if you install it to monitor a system we have commissioned.
- During a site visit or installation, including details of your premises and your electricity connection.
What we collect and why
| Data | Why we need it |
|---|---|
| Name | To address you correctly when we call or write. |
| Phone number | To call or message you about your enquiry and to arrange a site visit. |
| Email address | To send quotations, proposals and documents. |
| City, locality or full address | To confirm we cover your area and to schedule a visit. |
| Approximate monthly electricity bill | To size a system and estimate what you would save. |
| Whether you own or rent the property | Rooftop installation needs the owner's permission; this tells us who to involve. |
| Electricity consumer number and bill copies | Only if you proceed — required for the net-metering application to your DISCOM and for subsidy claims. |
| Site photographs and roof measurements | To design the system and prepare an accurate quotation. |
| System performance data (app users) | To show you your generation figures and to support and service your system. |
We do not collect more than we need for these purposes, and we do not use your data to build advertising profiles.
Our basis for processing
We process your personal data on the basis of the consent you give when you submit an enquiry, and, once you become a customer, to perform the contract between us and to meet our legal and regulatory obligations.
Submitting an enquiry form means you are asking us to contact you about solar for your property. You can tell us to stop at any time — see section 08.
How long we keep it
- Enquiries that do not become orders: up to 24 months from your last contact with us, after which we delete them.
- Customer records: for the life of your system's warranty and service obligations, and for as long afterwards as tax and company law requires.
- If you withdraw consent: we stop contacting you immediately and delete your enquiry data, keeping only what we are legally obliged to retain.
Your rights, and how to use them
You have the right to ask us for a copy of the personal data we hold about you, to have it corrected or completed if it is wrong, to have it erased, and to nominate someone to exercise these rights on your behalf if you are unable to.
To withdraw consent or stop hearing from us, do any one of the following. Withdrawing is as easy as giving consent, and you do not have to give a reason.
- Email marketing@unisolarpower.in with the word STOP
- Call or message +91 88971 96960 and tell us to remove you
- Reply STOP to any WhatsApp message from us
We act on these within 7 working days.
How we protect your data
Enquiry data is held in access-controlled accounts limited to the staff who need it. Connections to our systems are encrypted in transit. We review who has access when people join or leave. If a breach occurs that affects you, we will notify you and the Data Protection Board as required.
Children
Our services are for property owners and decision makers. We do not knowingly collect personal data from anyone under 18. If you believe a child's data has reached us, contact us and we will delete it.
Changes to this notice
If we change how we handle personal data we will update this page and change the date at the top. Material changes affecting existing enquiries or customers will be communicated directly.
Contact and grievances
For any question about this notice, any request under section 08, or any complaint about how we have handled your data:
Grievance Officer
UniSolar Power Private Limited
Email: marketing@unisolarpower.in
Phone: +91 88971 96960
Beside Hanuman Temple, TRT 377, Vidyanagar
Hyderabad 500044, Telangana, India
We respond to grievances within 30 days. If you are not satisfied with our response, you may escalate to the Data Protection Board of India.
© 2026 UniSolar Power Private Limited. This notice is available in English. If you would prefer it in Telugu, contact us and we will send it to you.